Support

Frequently Asked Questions

Answers to the questions we hear most often about how Warrenpoint works, what the platform provides, and what to expect before you create an account. If you can't find what you're looking for here, reach out via our contact page.

What exactly does Warrenpoint provide?

Warrenpoint is a data analysis and monitoring platform. We aggregate market data, apply our screening logic, and surface structured insights and alerts through a dashboard. We do not manage funds, execute trades on your behalf, or provide personalized financial advice.

Is Warrenpoint a broker or an investment advisor?

No. Warrenpoint is a tooling and analytics provider. We do not hold client funds, place orders, or act as a licensed advisor. Any decisions made using our output remain the sole responsibility of the user, who should consult a qualified professional where appropriate.

How do I create an account?

Use the "Create Account" button in the header or the form linked from the homepage. You'll provide basic contact details, confirm the terms of service, and gain access to the dashboard once your details are verified.

Is there a free trial or is access paid from the start?

Access tiers and any trial terms are described on the pricing section of the homepage and confirmed at signup. Specific terms, including duration and feature limits, are presented before you confirm your account.

What markets or data sets does the platform cover?

Coverage is outlined in the "Ecosystem" and "Markets" sections of the homepage. The platform is built around structured data ingestion, so coverage can expand or change as data sources are added or deprecated.

Can I rely on Warrenpoint's alerts to make trading decisions?

Our alerts and reports are informational outputs based on historical and real-time data processing. They are not guarantees of future performance and should not be treated as the sole basis for any financial decision. Past patterns do not predict future results.

How is my account and personal data protected?

We apply standard technical and organizational safeguards to account data, as described in our Privacy Policy. We recommend using a strong, unique password and enabling any additional account protection options available in your dashboard settings.

Can I cancel or downgrade my plan at any time?

Plan changes and cancellation procedures are described in the Terms of Service and within your account settings. Please review the specific notice periods or billing cycle terms that applied when you signed up.

Do you offer customer support if I run into issues?

Yes. You can reach our support channel through the Contact page. Response times and available support hours are detailed there.

Is Warrenpoint available internationally?

Availability may vary depending on local regulations and data licensing restrictions in your region. Check the signup flow or contact us directly to confirm availability for your location.

What happens to my data if I close my account?

Data retention and deletion practices following account closure are described in our Privacy Policy. In general, we retain only what is required for legal, security, or record-keeping purposes.

Still have questions?

Our team can walk you through the platform, access tiers, and how the dashboard fits into your existing workflow.